Building Decision-Ready Underwriters, Claims Professionals & Risk Leaders

The Learning & Development Arm of Pro-Risk Group

Building Decision-Ready Underwriters, Claims Professionals & Risk Leaders

Pro Risk Academy builds industry-ready skills in underwriting, claims and risk management — focused on real cases, real decisions and real business outcomes.

WHAT WE DO

Building practical insurance capabilities through structured, real-
world training and mentorship.

Specialised Training in Insurance Operations

Specialised Training in Insurance Operations

Designed for insurers, TPAs, reinsurers, insurtechs and insurance operations centres.

  • Underwriting
  • Claims assessment, settlement and dispute handling
  • Risk management
  • Reinsurance structures, treaties and recoveries
  • End-to-end insurance operations support
Practice-First Talent Development

Practice-First Talent Development

Suitable for freshers,We design hands-on learning journeys that build confident, decision-ready underwriting and claims professionals through:

  • Real-world underwriting and claims scenarios
  • ase studies drawn from day-to-day operational situations
  • Practical checklists, workflows, and decision-support tools
  • Exposure to judgement-driven risk and claim assessments
  • Job-ready capability from Day One
Corporate Function Training

Corporate Function Training

We run customised programs for insurance companies, TPAs and Ops centres to upskill their underwriting & claims teams on:

  • Risk Assessment Frameworks
  • Policy Wordings & Coverage Interpretation
  • Documentation & Fraud Red Flags
  • TAT, Quality and Control Standards
  • Claims leakage, underwriting drift and governance risk indicators
Senior Mentorship & Leadership Programs

Senior Mentorship & Leadership Programs

Designed for AVPs, VPs, HODs and CXO-track leaders responsible for underwriting, claims, risk and governance.

  • Technical nuances of underwriting, claims and reinsurance
  • Futuristic rule engines and decision frameworks
  • Practical use of AI & ML in insurance operations and risk assessment
  • Linking technical decisions with strategy, profitability and governance
  • Coaching on decision defensibility, audit readiness and board-level narratives
Founder

Powered by "Creating Digital Excellence"

Our L&D philosophy is anchored in the book "Creating Digital Excellence: 7 Key Strategies for Digital Transformation" by the Founder Ganessh S Iyer.

The book's frameworks on human intelligence + process + technology + mindset are embedded into our programs, making every course a step towards digital and operational excellence, Our programs integrate human judgement with process, technology and AI-enabled decision frameworks — preparing professionals for modern insurance operations.

Academic & Industry Collaborations

Bridging education and insurance practice through curriculum-aligned, industry-driven learning.

Academic and Industry Collaboration

“Industry-Anchored Learning Ecosystem”

Pro Risk Academy partners with:

  • Insurance Academies and Training Institutes
  • Universities and Professional Bodies

As part of their formal curriculum, certification tracks and executive programs, adding deep industry context and hands-on learning to academic structures.

Work With Pro Risk Academy

Building industry-ready expertise through real-world risk practice

Talent Bench

Talent Bench

Build a reliable bench of decision-ready underwriters and claims professionals.

Team Upskilling

Team Upskilling

Focused on measurable improvements in TAT, quality and control.

Mentorship Pathway

Mentorship Pathway

For succession planning and leadership continuity.

Trainer

Who We Train

Who we work with

Life & Health Insurers

General Insurers

TPAs & Claims Administrators

Brokers & Intermediaries

InsurTechs & Digital Insurance Teams

Audit & Risk Functions

We also work with insurance focused MSMEs and growing organisations building underwriting, claims and risk capabilities

OUTCOMES NOT HOURS

What Clients See

Outcomes Background
01
Quality Decisions

Quality Decisions

Improved underwriting & claims decision quality

02
Process Efficiency

Process Efficiency

Reduced rework, escalations and leakage

03
Swift Control

Swift Control

Faster TAT with better control

04
Audit Strength

Audit Strength

Stronger audit and governance confidence

Partner With Us To Upskill Your Teams

Let’s Design Your Training Program

Pro Risk Academy can create a focused learning journey for you. Explore a customised program for your organisation.

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